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Emergency numbers

EMERGENCY – Italian citizens outside office hours only

📞+ 64 (0) 27 444 8259  
This number is available exclusively outside office hours and only for cases of serious emergency involving Italian citizens. It cannot be used for administrative enquiries.

 

NATURAL DISASTERS AND EMERGENCIES

  • In the event of a natural disaster or major emergency, the New Zealand Police will activate a dedicated webpage on the ICRC “Restoring Family Links” platform:  https://familylinks.icrc.org/en/pages/home.aspx
    On the page it is possible to register and indicate your status as “I am alive” (nationality is mandatory). You may also report missing persons by entering their personal details and selecting the status “missing”. Once submitted, the information becomes public and allows the New Zealand Police to initiate search procedures and the Embassy to verify and update the number of missing Italian nationals.

  • Emergency satellite phone:  📞 + 87 (0) 776 442 074
    Activated in case of natural disasters if mobile and landline networks are unavailable.

  • Crisis Unit Number:   📞 +39 (0) 6 36225
    Italian Ministry of Foreign Affairs and International Cooperation – Rome, available 24/7 (for serious emergencies only).