Please note that INPS has announced the start of the second phase of the campaign to verify the existence of pensioners residing abroad with reference to the years 2025 and 2026, which will affect all beneficiaries of pension benefits collected abroad.
The verification phase will affect residents in Europe, Africa and Oceania and will take place from 17 September 2025 to 15 January 2026. Citibank N.A. will launch this verification campaign by sending an explanatory letter and a standard certification form to pensioners. The certification must be returned to the bank by 15 January 2026. If the certificate is not produced, the February 2026 payment will, if possible, be made in cash at Western Union agencies in the country of residence. If the payment is not collected in person or the life certificate is not produced by 19 February 2026, pension payments will be suspended starting with the March 2026 payment.
For detailed information, please refer to the INPS website at the following link: Portale Inps – Portale Inps – Accertamento dell’esistenza in vita: cos’è e come funziona
This consular office has activated the following procedures for verifying the existence in life of INPS pensioners residing in New Zealand, Pitcairn, Tokelau, the Cook Islands, Kiribati, Niue, Samoa, Tonga and Tuvalu:
- through the consular office: a consular office will be available on Wednesdays from 10 a.m. to 11 a.m., where pensioners can go to have their signatures authenticated, after contacting the office by email;
- through honorary consulates: pensioners residing in the territories of the Honorary Consulate of Auckland and the Honorary Consulate of Christchurch may go directly to them, after making an appointment by writing to the following email addresses, indicating their address of residence and telephone number: auckland.onorario@esteri.it and christchurch.onorario@esteri.it;
- through a video call service: this method is supplementary and not a substitute for completing the life verification process. Please send an email to wellington.embassy@esteri.it to make an appointment.